TTD to introduce grievance monitoring system- The New Indian Specific

Dee Yonker

By Specific News Provider

TIRUMALA: TTD supplemental government officer AV Dharma Reddy on Tuesday directed the officials worried to style an exclusive grievance tracking process software for the devotees having rooms at Tirumala. Throughout a critique meeting with senior officials at the Meeting Corridor at Gokulam Relaxation Dwelling, the TTD more EO instructed IT officers to established up a criticism tracking App, which would spotlight the strategies and grievances lifted by devotees with regard to the amenities such as furnishings, beds, taps, cleanliness, lights and other individuals in hundreds of rooms found at Tirumala.

He asked the officers to give a separate mobile selection to get data, solutions and grievances with regard to these types of issues about rooms at Tirumala. He also explained this amount really should be involved in the stickers pasted in all the rooms for the reward of devotees. The SMS from devotees shall be uploaded into the criticism tracking program and also the team strength in the reception wing will be increased to deal with these issues with no hold off. Earlier the Further EO also reviewed the problems anxious with the devotees entry as a result of Supatham route to Srivari temple.

Deputy EOs Ramesh Babu, Lokanatham, Bhaskar, Harindranath, IT chief Shesha Reddy, VGO Bali Reddy, EE (FMS)Mallikarjuna Prasad and some others were being current. TTD supplemental EO also directed the officials concerned to continue to keep cottages clean up. Immediately after inspection of the cottages in close proximity to Padmavati Rest Household area, the Added EO reported that a checklist should be taken care of at each individual cottage and officers should check civil and electrical is effective and cleanliness ahead of allotment. He mentioned all repairs ought to be completed usually through AMC (yearly servicing contracts).

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